The Avenella Agency ("we", "us", "our") is operated by Avenella Group Ltd, a company registered in England and Wales. We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.
Avenella Group Ltd, trading as The Avenella Agency. Contact: hello@avenellaagency.com
When you contact us through our website, we collect:
If you subscribe to our newsletter, we collect your email address for that purpose. We also use Google Analytics to understand how visitors use the site, which collects technical data such as IP address, browser type and pages visited. We may also automatically collect basic technical data through standard web server logs for security purposes.
We do not sell your data. We do not share it with third parties for marketing purposes.
We process your data on the basis of legitimate interest (responding to your enquiry) and, where you have ticked the consent box or subscribed to the newsletter, your explicit consent.
We retain enquiry data for as long as is reasonable to follow up on the conversation, typically up to 24 months. If we work together, we retain client data for the duration of the engagement and for 7 years after for accounting and legal compliance. You can request deletion at any time.
We use the following third-party services that may process your data:
This website uses Google Analytics, which sets cookies to measure site usage. The Formspree form may set functional cookies necessary for its operation.
Under UK GDPR and the Data Protection Act 2018, you have the right to:
To exercise any of these rights, email hello@avenellaagency.com. We will respond within 30 days.
If you have concerns about how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.
We may update this policy from time to time. The latest version will always be available on this page with the "last updated" date at the top.